CRM

Migrol AG

Migrol has decided to introduce a uniform CRM solution for the energy market and service station business and sub-projects.

www.migrol.ch

Execution of the evaluation and contract negotiation regarding contract and price.

Development and management of the internal CRM team

Lead regular team meetings

Delegation of orders to the team including tracking of order completion.

Management and coordination with the external supplier and specifically with the external project manager.

Periodic reporting to the project review board

Acceptance of the results

Introduction of the new CRM solution and coverage of the common requirements including 360 view of the customers.

To prevent the two sub-projects from drifting too far apart, 2BCS takes over the project management.