Novomatic Group is one the leading producers and operators of high-tech gaming technologies in Europe with a turnover of more than 3.5 billion. Novomatic has started with process management in the area of production/logistics. The other areas have not yet progresses this far mainly due to the lack of acceptance by the management.www.novomatic.com
Analysis of the expectations of the top management to the process management and derifing of tasks including organizational regulations.
Interview with the management, documentation of best practices, tasks, competencies, responsibilities, final report