Professional services


Process management Audit

Novomatic Group is one the leading producers and operators of high-tech gaming technologies in Europe with a turnover of more than 3.5 billion. Novomatic has started with process management in the area of production/logistics. The other areas have not yet progresses this far mainly due to the lack of acceptance by the management.

Tasks in project

  • Process Management best practice based on PROMET (HSG model) which was adapted to the market needs
  • Best practice model was used to structure the interviews and provided the basis for convergence between top-down and bottom-up
  • The actions are divided into short- and medium-term actions
  • Goals

    Analysis of the expectations of the top management to the process management and derifing of tasks including organizational regulations.

    Tasks of 2BCS

    Interview with the management, documentation of best practices, tasks, competencies, responsibilities, final report