Financial services

SwissLife

Process "Life"

Swiss Life Group is a leading european company in the area of financial solutions and pension planning. The processes in the area "Life" were inefficient and not documented.

www.swisslife.ch

Tasks in project

Strategy analysis

Analysis of the existing processes through workshops and observation

Process design using Promet BPR

Definition of a system of indicators for process management

Goals

Business Process Redesign in the area "Life"

Tasks of 2BCS

Process analysis and redesign using Promet BPR