Christian Palm
Dipl.-Inform. Med. & MAS CRMChristian Palm is a very experienced project manager and consultant who has worked in different industries and areas of expertise. Originally he studied Medical Computer Science in Heidelberg. After working in the IT industry for many years Christian studied Customer Relationship Management at the ZHAW. Since then he has been supporting many companies optimizing their customers journey and implementing world-class CRM solutions.
Education
Medical Computer Science: Heidelberg University, HeidelbergCustomer Relationship Management: Zurich University of Applied Sciences (ZHAW), Winterthur
Experience
Since 2019 at 2BCS, Senior Consultant2010-2018 Swisscom IT Services, Consulting Manager
2008-2010 Adesso AG, Zürich, Senior Consultant
2005-2008 Avaloq AG, Zürich, Senior Project Manager
2004-2005 Pulinco AG, Bern, Manager Business Development
2003-2004 UBS AG, Zürich, Senior Project Manager
1998-2003 IMG AG, Zürich, Principal CRM
1995-1998 ATAG Asset Management, Bern, Manager of Front Office Systems
1993-1995 Schweizerische Bankgesellschaft (UBS), Zürich, Project Manager
1990-1992 Finanzdepartement des Kantons St. Gallen, Project Manager
Focus
Customer Experience ManagementDigitalization in Marketing & Sales
Customer Interaction
Customer Compliance
Private
Married and father of 2 childrenLiving in Weisslingen
Hobbies: Traveling and playing saxophone