Dr. Martin Stadelmann is an expert in future-oriented customer management and has been accompanying companies of all industries on their way to a holistic CRM for almost 20 years. This combines technical, process-related and strategic requirements with the possibilities of technical implementation - in the sense of realizing a comprehensive customer experience and consistently digital orchestration of the "customer functions" marketing, sales and customer service.
In addition to his main activity as a management consultant, Dr. Ing. Martin Stadelmann Lecturer at the University of St. Gallen and co-founder (2002) of the executive degree program "Master of Advanced Studies in CRM" at the Zurich University of Applied Sciences (ZHAW), where he lectures on various core topics of the offered CRM courses is.