I-Hsiang Hung

MSc der ZHAW

I-Hsiang Hung has been a consultant at 2BCS AG since April 2021. He previously worked at a private hospital group for 8 years. Most recently, he led Customer Experience Management and was responsible for service differentiation. His expertise lies in the areas of CRM and CEM. He holds a ZHAW degree in business administration with a specialization in marketing.

vCard +41 76 538 24 68 [email protected]

Education

MSc in Business Administration with Specialisation in Marketing, ZHAW - SML, Winterthur
BSc in Betriebsökonomie, ZHAW - SML, Winterthur

Experience

2021 Senior Consultant at 2BCS AG
2013-2021 Hirslanden Zürich, Leader of Customer Experience Management

Focus

Customer Experience Management
Customer Relationship Management