Task
- Independent, external audit of the quality of the Comarch ERP implementation
- Identification of weaknesses and improvement measures
Project objective
Answering 4 questions:
- Is Comarch a future-proof company and ERP system?
- Is Comarch the right ERP system for Victorinox?
- Is Comarch optimally aligned with Victorinox's business processes?
- Does Victorinox provide adequate support for Comarch?
Project activities
- Document Analysis
- Online survey of 60 Comarch users
- 16 contextual interviews based on the survey
- Data Quality Survey
- Metadata analysis regarding customers, suppliers, and products
- Interviews regarding data quality
- Survey and interview with Comarch management about future prospects
- Interviews with IT management
- Review of IT processes and survey regarding GDPR
- Evaluation of modifications
- Development of measures, evaluation, and final report
